Case Study: TI Media boosts employee engagement and strategic clarity with Inpulse

TI Media - Customer Case Study

TI Media, a leading UK publisher, faced the challenge of maintaining employee engagement during a significant period of change. As consumer habits shifted, the company had to cut costs and implement new ways of working, which risked impacting company culture. They partnered with the vendor Inpulse to use its employee engagement software to understand how employees were feeling in real time.

The solution from Inpulse involved delivering quarterly engagement surveys followed by monthly pulse surveys. This provided dynamic reporting that fostered leader-led conversations and greater transparency. As a result, TI Media underwent major changes including a office move and new agile working practices with no damage to engagement. They achieved a 13% increase in survey response rates and a 20% increase in strategic clarity.

TI Media

Lesley Swarbrick

HR Director