Case Study: County Durham and Darlington NHS Foundation Trust achieves clearer quality oversight with InPhase Oversight

County Durham and Darlington NHS Foundation Trust unifies quality data across 7,000 staff with InPhase

County Durham and Darlington NHS Foundation Trust, a large integrated healthcare organization, faced a challenge in accessing and analyzing its quality and compliance data. Their data was spread across disparate systems, making it difficult for clinical leaders to get a unified view of performance to identify areas for improvement. They sought a new system to address this and partnered with vendor InPhase to implement its Oversight solution.

InPhase provided a centralized platform that integrated data from over 20 different health apps and vendor systems, including Perfect Ward and Datix. The solution enabled the Trust to visually triangulate data and create heat maps, giving staff from ward to board level a single, clear view of all quality indicators. This allowed them to quickly identify exceptions, drill into details, and focus their improvement efforts more effectively, transforming their digital landscape for quality and assurance.

County Durham and Darlington NHS Foundation Trust