Case Study: Circle Health achieves real-time quality assurance across 55 hospitals with InPhase

Circle Health standardizes quality audits across 55 hospitals with InPhase

Circle Health, the UK's largest private hospital group, faced the challenge of standardizing and scaling its quality audit processes across 55 newly acquired hospitals. They needed a digital system that was intuitive, easy to use, and could adapt to quick changes while providing real-time, multi-user access to replace their outdated methods. They selected InPhase to provide a responsive digital quality management solution.

The solution implemented by InPhase provided Circle Health with real-time assurance, allowing assessors and leadership to view updates and direct audits instantly. The platform's multi-user access enabled simultaneous input from all teams, a key improvement over their previous system. According to Circle Health, InPhase moved at the speed required for their large-scale acquisition, resulting in a successful pilot and a rapid, effective rollout that helped maintain and exceed their patient experience goals.

Circle Health