Case Study: Ceredigion County Council achieves simpler, connected performance management with InPhase

Ceredigion County Council - Customer Case Study

Ceredigion County Council worked with InPhase to address a highly manual and disconnected way of managing information. Before the implementation, teams relied on spreadsheets and Word documents, making it difficult to connect performance measures, corporate strategy, and wider wellbeing goals in a consistent corporate environment.

InPhase implemented a simple, intuitive system that linked measures, tasks, risks, and projects, with data connections through SQL, SRS, and Excel for easy importing. The result was much better visibility across the council, helping staff understand each other’s performance and accountability measures and how they supported the overall strategy.

Ceredigion County Council

John Dyer

Database Development Officer