Case Study: Roots Food Group achieves 5x monthly collections with Inovalon RCM software

Roots Food Group boosts collections 5X with Inovalon

Roots Food Group, a provider of medically tailored meals, faced a significant challenge when it needed to transition from standard invoicing to complex healthcare claims management. As a first-time healthcare biller, the company struggled with manual processes and the intricate terminology and rules of revenue cycle management (RCM). To solve this, they turned to Inovalon's cloud-based RCM software, including products like Claims Management Pro.

By implementing Inovalon's solutions, Roots Food Group automated its billing, converting hundreds of claims quickly and accurately with built-in payer rules. This resulted in a dramatic five-fold increase in monthly collections. The vendor's software also provided enhanced eligibility verification and reporting, saving tremendous time and reducing errors. Inovalon's team provided essential training and support, enabling Roots Food Group to achieve RCM success with greater speed and efficiency.

Roots Food Group