Case Study: Quality Care ER improves staff engagement and reduces overtime with Inovalon Schedule Management

Quality Care ER cuts overtime and saves staff time with Inovalon Schedule Management

The customer, Quality Care ER, a stand-alone emergency room facility in Texas, was seeking a more cost-effective staff scheduling system to support its growth. Their previous software, Qgenda, was not delivering sufficient value. They turned to the vendor, Inovalon, and implemented its Schedule Management solution to improve scheduling and control labor costs.

Inovalon's Schedule Management software provided an easy-to-use platform for creating schedules and engaging staff via its mobile app. The solution delivered significant results for Quality Care ER, including drastically easier shift filling, valuable time savings for the scheduler, and improved labor cost containment by minimizing overtime. Inovalon's system provided the tools needed for the customer's ongoing growth and expansion to a second facility.

Quality Care ER