Case Study: Paramount Healthcare improves billing efficiency and audit readiness with Inovalon RCM solutions

Paramount Healthcare cuts billing time from 12 days to 1 with Inovalon

Paramount Healthcare, a skilled nursing and rehabilitation facility operator, faced overwhelming inefficiencies in its revenue cycle management across its 12 locations. Its billing team struggled with manual processes, including verifying patient coverage, submitting claims across multiple systems, and posting payments, which created significant challenges for its cash flow and operational effectiveness. To address this, Paramount Healthcare partnered with vendor Inovalon for an integrated software solution, including Eligibility Verification Pro and Claims Management Pro.

By implementing Inovalon's end-to-end solution, Paramount Healthcare automated its billing workflows. The results were transformative: electronic claim submissions increased from 60% to 90%, and payment posting that once took 12 days was reduced to just one day. The integration with PointClickCare eliminated manual data entry, and Inovalon's esMD Management software provided crucial audit readiness, protecting the company's cash flow during a mandatory post-pandemic audit. These improvements gave the billing team greater efficiency, visibility, and peace of mind.

Paramount Healthcare