Case Study: PAM Health achieves clean claims and revenue cycle continuity with Inovalon

PAM Health cuts delayed claims from $5M to $2.5M with Inovalon

PAM Health, a provider of long-term acute care and rehabilitation services, faced a significant challenge when an industry-wide disruption in payer connections brought its revenue cycle to a near standstill. This caused a spike in processing delayed claims to $5 million. The organization turned to its vendor, Inovalon, for help resolving this critical issue with their revenue cycle management software and support services.

Inovalon's team worked swiftly to reroute PAM Health's claims, dramatically reducing the backlog. The vendor's efforts cut the volume of delayed claims from $5 million to $2.5 million in just one day. This solution provided crucial visibility and alleviated manual work for PAM Health's staff, keeping their revenue cycle operational during the widespread disruption.

PAM Health