Case Study: NeuroPsychiatric Hospitals goes agency-free with Inovalon Schedule Management

NeuroPsychiatric Hospitals goes agency-free with Inovalon, cutting agency staffing from 45-50% to zero

NeuroPsychiatric Hospitals, a multi-state behavioral health system, faced significant inefficiencies in staff scheduling. They relied on a manual, spreadsheet-based process that was tedious and time-consuming, especially during the COVID-19 pandemic. The challenge was to improve workflow efficiency and reduce reliance on expensive agency nurses, which at one point comprised nearly half of their staff.

By implementing Inovalon's Schedule Management solution, the hospital gained real-time staffing data and streamlined communication tools. The results were substantial: they achieved an agency-free staffing model, significantly increased nurse shift pick-up through an incentive program, and drastically reduced the time required for regulatory survey readiness. Inovalon's technology provided clear time and cost savings while improving nurse engagement.

NeuroPsychiatric Hospitals