Case Study: Mason District Hospital improves claims accuracy and revenue cycle visibility with Inovalon RCM Intelligence

Mason District Hospital improves claims and cuts denials with Inovalon RCM Intelligence

Mason District Hospital, a critical access hospital, faced challenges with its revenue cycle management, including rising denial rates and an inefficient clearinghouse application that lacked customization and detailed reporting. Seeking a solution, Business Office Director Megan Weaver turned to Inovalon and its RCM Intelligence™ product to gain better insights and streamline their billing processes.

By implementing Inovalon's RCM Intelligence™, the hospital gained actionable analytics and reporting capabilities to monitor eligibility, denials, and accounts receivable. The solution provided easy-to-use scorecards to track performance, leading to a measurable drop in the denial rate and improved eligibility. Inovalon's product also simplified the workflow for staff and offered the tools needed to identify errors and improve overall operations.

Mason District Hospital