Case Study: Ignite Medical Resorts achieves 99% clean claims and faster billing with Inovalon

Ignite Medical Resorts boosts clean claims to 99% with Inovalon

Ignite Medical Resorts, a short-term rehabilitation and skilled nursing provider, faced a complex and inefficient revenue cycle that struggled to keep pace with its rapid growth. Their billing operations were slowed by disconnected systems and manual data entry, creating a high-stakes challenge for cash flow. To address this, they turned to vendor Inovalon for its integrated revenue cycle solutions, including Eligibility Verification Pro and Claims Management Pro.

By implementing Inovalon's solutions, which integrated directly with their PointClickCare system, the vendor automated claims generation, submission, and eligibility verification. This resulted in a dramatic increase in their clean claim rate from 75-80% to 99%, significantly sped up billing timelines, and enabled multi-entity billing to support change-of-ownership transitions. The measurable impact was a major boost to cash flow and billing efficiency, which Inovalon enabled to support the organization's continued growth.

Ignite Medical Resorts