Case Study: Exodus Recovery improves behavioral health staffing and care quality with Inovalon Schedule Management

Exodus Recovery fills 40 adult and 20 youth crisis beds with Inovalon Schedule Management

Exodus Recovery, a behavioral health organization in Southern California, faced the challenge of managing complex 24/7 staff scheduling for its crisis centers. Relying on inefficient spreadsheets and phone trees created communication gaps and risked understaffing, which could directly impact patient care quality and safety. To address this, they implemented Inovalon's Schedule Management software.

By using Inovalon's Schedule Management, Exodus Recovery gained a clear, color-coded view of its staffing needs, enabling faster and more efficient shift filling. This improved communication and ensured all shifts were appropriately staffed according to required safety protocols. The solution provided by Inovalon directly supported the delivery of higher quality, compassionate care by preventing nurse over-allocation and helping the facility avoid turning patients away due to being understaffed.

Exodus Recovery