Case Study: Domiciliary Care Organization improves documentation and care quality with Inovalon Converged Patient Assessment

Domiciliary Care Organization achieves 100% satisfaction for over a decade with Inovalon

Domiciliary Care Organization (DCO), a Puerto Rico-based in-home care company, faced challenges with inconsistent assessments and inadequate documentation technology that failed to support its providers in the field. To achieve its vision of delivering high-quality, compassionate care directly in patients' homes, DCO needed a superior documentation software solution and a trusted partner, which they found in Inovalon and its Converged Patient Assessment product.

Inovalon's solution empowered DCO's providers with a dynamic tool for precise clinical documentation, streamlining workflows and surfacing critical health insights from the home environment. This partnership resulted in over a decade of 100% satisfaction scores in external audits and enabled DCO to scale its operations while maintaining clinical excellence. DCO credits Inovalon as a vital partner in its continued success and market growth.

Domiciliary Care Organization (dco)