Case Study: CHRISTUS Health improves ambulatory patient safety with Inovalon VigiLanz Safety Management

CHRISTUS Health cuts falls 38% with Inovalon

CHRISTUS Health, a nonprofit community-based health system, faced a significant challenge in its hundreds of ambulatory care facilities: there was no efficient process for reporting safety events or benchmarking data. This lack of a streamlined system made enhancing patient safety and ensuring legal compliance a daunting task. To address this, CHRISTUS Health partnered with vendor Inovalon.

Inovalon implemented its VigiLanz Safety Management solution, tailoring it for CHRISTUS Health's ambulatory surgery centers, physician offices, and urgent care clinics. This partnership yielded substantial results, including a 38% reduction in falls and a dramatic increase in the reporting of near-miss events. The data-driven solution empowered proactive responses to safety issues, reduced workplace violence, and successfully fostered a culture of safety across the extensive network.

CHRISTUS Health