Case Study: ChartSwap achieves faster, smarter medical record discovery with Inovalon DataStream Medical Record Location

ChartSwap processes 2.7 million records a year with Inovalon

ChartSwap, a healthcare technology platform for medical record exchange, faced a challenge where legal customers had to rely on a patient's memory to find medical records. This process often left critical gaps in a client's medical history, causing cases to drag on without the necessary evidence. To solve this, ChartSwap partnered with vendor Inovalon and its DataStream Medical Record Location service.

Inovalon's solution provided an API that could flag medical records requestors didn't know existed, delivering critical patient encounter history data. This innovation gave ChartSwap's users faster, more complete visibility into patient care. The results included an increase in records requested and happier requestors who had access to more data for their legal proceedings.

ChartSwap