Case Study: PGA Tour Experiences builds a successful niche travel booking business with Inntopia

PGA Tour Experiences connects 40+ destinations with Inntopia

PGA Tour Experiences, a sales and marketing consultancy and tour operator for the golf travel industry, faced the challenge of selling complex destination golf packages online. These packages involve coordinating multiple entities like hotels and golf courses, which historically made online booking difficult. To address this, they partnered with vendor Inntopia to utilize its Commerce platform for activity booking.

By implementing Inntopia's flexible platform, PGA Tour Experiences was able to seamlessly tie together products from different suppliers and distribute them through various channels. The solution simplified their operations, replacing several disparate platforms, and enabled features like allowing customers to start a booking online and finish it with a call center agent. As a result, their clients, such as the Indian Wells destination, have seen significant online success. Inntopia's system now helps sell packages for over 40 destinations and more than 100 hotels and golf courses.

PGA Tour Experiences