Case Study: Copper Mountain triples online bookings with Inntopia Commerce

Copper Mountain 3x online bookings with Inntopia

Copper Mountain, a resort operating in a highly competitive ski market, needed to innovate its sales and marketing to succeed. The challenge was to simplify the complex process of booking a ski vacation by selling lodging and activities together to improve the guest experience. To address this, they turned to vendor Inntopia and their Commerce product.

The solution implemented by Inntopia provided a central platform that powered both a custom web store and their call center software, Agentopia, allowing them to easily package various offerings. This streamlined the booking process for guests and allowed agents to focus on sales. As a result, Inntopia helped Copper Mountain significantly improve its marketing and sales KPIs year after year and outperform wealthier competitors, ultimately leading to a tripling of their online bookings.

Copper Mountain