Case Study: The Honking Goose Inn achieves increased bookings and eliminates overbookings with innRoad

Spend Less Time Behind Your Desk With innRoad

The Honking Goose Inn, a cozy 5-room bed and breakfast in Amsterdam, Ohio run by owners Jennifer and Jim, was managing reservations manually and struggled with imprecise room availability and the risk of overbookings. Though hesitant about adopting new technology, they selected innRoad’s property management software with guaranteed onboarding and 24/7 support to improve operations and guest communication.

innRoad implemented its PMS with automated guest emails, two-way connectivity to OTAs, and an innRoad booking engine on the inn’s website, which prevented overbookings, streamlined reservation tracking across channels, and drove increased bookings by capturing a new client base. Jennifer credits innRoad’s excellent training and customer support for making the transition smooth and reliable.

The Honking Goose Inn

Jennifer Ray

Owner