innRoad
19 Case Studies
A innRoad Case Study
By The Sea B&B, a family-owned Cape Cod bed and breakfast, needed a simpler way to manage operations and channel distribution across its properties while also increasing repeat business, attracting younger guests, and growing revenue. The Narbonne family turned to innRoad for property management software, booking engine, and channel management tools to help streamline reservations and pricing.
With innRoad’s all-in-one PMS, By The Sea B&B improved day-to-day efficiency, managed OTAs and direct bookings more effectively, and saved significant time on seasonal rate updates. The results were strong: the business reported a 100% increase in revenue in the first year, lowered costs, and grew from one to six seasonal staff members as innRoad helped support continued growth.
Alexa T.
By The Sea B&B