Case Study: One of the world’s largest ATM owners and operators achieves 55% reduction in downtime and 46% reduction in service calls with Innovolt

Automated Teller Machine - Customer Case Study

One of the world’s largest owners and operators of automated teller machines wanted to cut ATM downtime and service costs but suspected fleetwide Electrical Over Stress (EOS) issues and had no way to verify them. The ATMs were located in convenience stores, big‑box retailers, university campuses and branches, so a reliable, remotely verifiable solution was needed.

A six‑month trial of Innovolt’s power‑protection devices with remote connectivity confirmed EOS disturbances across the fleet and delivered measurable benefits: a 55% reduction in ATM downtime and a 46% reduction in monthly service calls, giving the customer unprecedented visibility into power conditions and significantly lowering service costs.