Case Study: United Lincolnshire Hospitals NHS Trust achieves faster, more efficient portering and lower costs with Innovise's Portertrac

Enabling the effective management and co-ordination of portering teams at Lincoln County Hospital

United Lincolnshire Hospitals NHS Trust faced inefficient, paper-based portering at Lincoln County Hospital that relied on a central control room and required porters to congregate to receive tasks, making it hard to manage staff across a large, dispersed site. The Trust engaged Innovise and its Portertrac portering management solution to replace the traditional “pen and paper” process with a system suitable for remote, mobile working.

Innovise implemented Portertrac with handheld devices, rapid staff training and real-time monitoring to decentralise portering, provide a complete audit trail and optimise staff deployment. As a result, porters are now strategically located to reduce response times, the Trust gained precise planning and management information, portering costs were lowered and operations became faster and more efficient — outcomes Innovise demonstrated within weeks of deployment.

United Lincolnshire Hospitals NHS Trust