Case Study: Suez improves hydrant leak and water theft reporting with InnoviMobile

Suez launches mobile leak reporting app in 3 months with InnoviMobile

Suez, a provider of comprehensive water and waste water management solutions, faced significant challenges with unreported hydrant leaks and water theft. Customers had no clear way to report issues, and when they did, location information was often inaccurate, allowing perpetrators to evade capture. Suez enlisted InnoviMobile to build a mobile application to address this problem.

InnoviMobile developed a mobile application that utilized smartphone location services and cameras. The solution enabled users to take pictures of incidents, capture precise geo-coordinates, and send the data directly to Suez's system for tracking. This provided accurate, actionable data that could be used to obtain restitution for theft. The application successfully met Suez's goals by providing an easy-to-use reporting and educational tool, and its deployment also served as a deterrent against future water theft.

Suez