Case Study: Largest Utility Company boosts asset reliability and productivity with Innovapptive

Utility Company Boosts Assets’ Reliability & Productivity using SAP Mobile Workforce Management Solutions

Largest Utility Company, the largest utility company in Australia’s utility sector, needed a better way to manage geographically dispersed assets and field technicians while improving real-time access to work orders, notifications, and asset data. The company wanted to boost productivity, improve predictive maintenance and reliability, support offline field work, and move away from slow, error-prone paper processes. It turned to Innovapptive’s SAP Mobile Workforce Management solutions, including mWorkOrder and RACE™ Dynamic Forms.

Innovapptive implemented mWorkOrder and RACE™ Dynamic Forms to give technicians mobile access to work orders, notifications, digital forms, photos, GPS, and barcode scanning with online/offline capability and seamless SAP integration. The results included 100% timely completion of turnarounds, a 30% increase in workforce productivity, a 50% reduction in overtime, an 80% reduction in rework, and a 30-50% reduction in equipment failures and outages.