Case Study: Midstream Oil and Gas Company improves work order management with Innovapptive mWorkOrder

Midstream Oil and Gas Company - Customer Case Study

Midstream Oil and Gas Company was struggling with paper-based maintenance processes that slowed data collection, made work order assignment and prioritization difficult, and reduced technician productivity. To address these issues, the company turned to Innovapptive’s mWorkOrder mobile work order management solution to better manage preventive and corrective maintenance.

Innovapptive implemented mWorkOrder, integrating it with SAP Plant Maintenance so technicians could create, update, and complete work orders from iPads in the field, even offline, with data syncing automatically once connectivity returned. The result was increased technician utilization by 20%, productivity by 30%, reworks cut by 20%, downtime reduced by 30%, and maintenance backlog reduced by 60%.