Case Study: Leading Midstream Oil and Gas Company achieves secure, flexible Connected Worker transformation with Innovapptive mWorkOrder

Meeting IT’s Unique Requirements for a Secure, Configurable Connected Worker Platform

A leading Midstream Oil and Gas Company, a U.S.-based public company with 5,500 employees, struggled to advance its digital transformation because prior Connected Worker platform efforts fell short of IT requirements. Paper-based maintenance processes, limited offline access, security concerns, and the burden of building or maintaining a solution in-house created delays and inefficiencies across its remote facilities. The company turned to Innovapptive in search of a secure, configurable mobile-first platform that could better support plant maintenance and enterprise asset management.

Innovapptive implemented its mWorkOrder Connected Worker platform, delivering two-factor authentication and SSO, hybrid on-premise/cloud hosting, low-code configuration and customization, offline functionality, and ongoing maintenance and upgrades. The result was stronger security, less IT burden, higher user adoption, and the ability for technicians to complete work orders in remote locations and sync data back to ERP systems when connected. Innovapptive helped the company optimize IT resources and support a more efficient maintenance operation.