Case Study: Leading Midwestern Clinically Integrated Network Company reduces 30-day readmissions from 13.4% to 9.8% with Innovaccer Health Cloud

Reducing 30-day readmissions through e!cient transitional care management

Leading Midwestern Clinically Integrated Network Company — a network of more than 4,000 practitioners caring for over 200,000 patients in value‑based arrangements — faced inefficient transitional care management, fragmented patient records, manual outreach workflows, and poor visibility into high‑risk patients, which contributed to a 13.4% 30‑day readmission rate in January 2020. To address this, the organization partnered with Innovaccer and deployed the Innovaccer Health Cloud.

Innovaccer implemented a unified Data Activation Platform and the Physician Engagement, Care Management, and Patient Engagement solutions to create consolidated patient profiles, automate outreach, and embed actionable insights at the point of care. As a result, Innovaccer helped the CIN implement TCM on 48% of discharges, schedule follow‑ups for 20% of patients who completed TCM, reduce 30‑day readmissions from 13.4% to 9.8% (a 3.6 percentage‑point reduction), and realize $341,000 in savings.