Case Study: Kettering Health reduces readmissions and clinician time with Innovaccer

Kettering Health cuts heart failure readmissions by 69% with Innovaccer

Kettering Health faced a significant operational challenge in scaling its CardioMEMS program for heart failure patients. As adoption increased, the health system struggled with a growing administrative burden, including manual alert triage and extensive documentation that consumed valuable clinician time. Partnering with Innovaccer's Story Health service, Kettering sought to eliminate this operational friction without disrupting clinical workflows.

Innovaccer's solution integrated CardioMEMS data directly into the EHR and automated routine administrative tasks. The implementation also deployed protocol-based RN support to manage routine alerts. This approach allowed Kettering Health to achieve a 69% reduction in heart failure readmissions while dramatically reducing the clinician time spent on post-implant care. The results demonstrated that the CardioMEMS program could scale effectively without a proportional increase in clinical burden.

Kettering Health