Case Study: DHMSO (Leading Managed Service Organization) achieves increased operational efficiency and an estimated $1.3M annual savings with Innovaccer Health Cloud

Increasing operational efficiency with the Innovaccer Health Cloud

Leading Managed Service Organization, a network serving more than 60,000 caregivers and staff across 400 care sites and 39 hospitals, struggled with disparate data sources, no unified patient view, and manual ingestion of health plan files. To address these challenges, the organization engaged Innovaccer and implemented the Innovaccer Health Cloud and analytics module to centralize and analyze clinical and financial data.

Innovaccer automated the download and ingestion of health plan files into its Data Activation Platform, created a unified 360-degree patient record, and delivered real-time insights and customizable dashboards to identify gaps in care and track measures like 30‑day readmissions and ED utilization. As a result, Innovaccer helped the MSO increase operational efficiency—saving $100K immediately and producing an estimated $1.3M in annual savings—while enabling better care coordination and performance monitoring.