Case Study: North Carolina-Based Healthcare Provider achieves unified patient records and value-based whole-person care with Innovaccer Health Cloud

How a Leading ACO REACH Enlisted Provider Transformed Value-Based Whole-Person Care with the Innovaccer ACO REACH Solution Suite

North Carolina-Based Healthcare Providing Company, a fast‑growing primary healthcare solution provider headquartered in Greensboro that supports 270+ contracted physicians and 100K+ seniors, faced manual processes and fragmented patient data spread across multiple EHRs. To standardize operations and deliver value‑based, whole‑person care, they partnered with Innovaccer and adopted the Innovaccer Health Cloud’s Data Activation Platform (DAP).

Using Innovaccer’s DAP and complementary solutions (Population Health & Network Analytics, Comprehensive Care Management, Patient Engagement, and EHR‑agnostic Physician Engagement), the organization unified disparate EHRs into a universal master patient index and longitudinal 360° patient views. Innovaccer’s implementation delivered point‑of‑care insights, ML‑driven risk prediction, automated care journeys, curated outreach and call workflows, and alerts for coding and care gaps—streamlining provider workflows, improving chronic care management, and enabling centralized, measurable population‑health reporting.