Innovaccer
74 Case Studies
A Innovaccer Case Study
Franciscan Alliance, an Indiana-based health system managing Medicare Advantage, MSSP and commercial populations, was struggling with siloed clinical and claims data, decentralized workflows, high readmissions, coding gaps, poor pre-visit planning, and medication safety issues that drove up total cost of care. To address these challenges, Franciscan Alliance adopted Innovaccer’s Data Activation Platform and its suite of solutions — including care management, Patient 360, population health analytics, and an EHR-agnostic physician engagement solution — to support population-health–driven primary care redesign.
Innovaccer unified Franciscan’s disparate data into a single patient view and embedded automated protocols (coding automation, pre-visit planning, transitional care management, and polypharmacy tracking) into clinicians’ workflows. The results were measurable: $2.2M in value realized in 2022 (including ~$312K from coding automation, ~$869K from pre-visit planning, and ~ $985K from polypharmacy protocols), 75 inpatient visits avoided, a 2.8% improvement in coding gap closure, and a 4-percentage-point drop in Medicare Advantage readmissions (14.9% to 10.9%), demonstrating Innovaccer’s impact on cost, quality, and care coordination.