Case Study: Leading Accountable Care Organization closes 15% more care gaps and generates $1.4M in shared savings with Innovaccer’s InNote

Engaging Physicians To Enhance Cost & Quality Outcomes

Leading Accountable Care Organization faced fragmented patient data across six EHR brands and dozens of practices, leaving physicians without real‑time insights at the point of care and limiting their ability to close care and coding gaps. To engage providers and improve PMPM performance, the ACO deployed Innovaccer’s point‑of‑care physician engagement solution, InNote, to surface concise, actionable patient information directly inside clinicians’ EHR workflows.

Innovaccer integrated longitudinal records, analytics, scheduling, and referrals into InNote so physicians could see risk scores, missed measures, dropped codes, and upcoming appointment gaps in real time. As a result, the ACO plugged 15% more care gaps in the first three months, generated more than $1.4 million in shared savings, and improved contract benchmarks (for example, moving from $251.76 to $240.17), while increasing in‑network referrals and clinician performance visibility.