Case Study: City of Lahti streamlines case management with Innofactor Dynasty 10

New case management system made day-to-day operations smoother for the city of Lahti

The City of Lahti sought to streamline its decision-making processes with a new case management system. They selected Innofactor and its product, Dynasty 10, which scored highest for usability in a tendering process, to meet this challenge.

Innofactor implemented the Dynasty 10 solution, which emphasizes ease of use and integration with other systems to reduce manual work. This streamlined workflows and allowed for user-customization. Deployed on Microsoft Azure for security and scalability, the system reduced time spent on training and extended the city's fully digital processes.

City of Lahti