Case Study: iLOQ improves sales operations with Innofactor and Microsoft Dynamics 365 CRM

Innofactor helps iLOQ grow

iLOQ, a provider of intelligent locking and access management solutions, faced the challenge of scaling its sales operations profitably during a period of rapid international growth. Their existing Microsoft Dynamics 365 CRM system, the most important tool for their sales team, needed expert development and support to better serve its users and support this expansion, leading them to partner with vendor Innofactor.

Innofactor took over the maintenance and further development of the system, providing competent expertise and practical suggestions for improvement. The solution included a quickly implemented Power BI project that delivered a near real-time view of the sales situation. As a result, users gave plenty of positive feedback, confirming the system now serves them better and helps sales personnel monitor targets and understand necessary steps, supporting iLOQ's profitable growth.

iLOQ

Kassu Vanhala

Business Excellence Manager