Case Study: Insurance Centre improves claims handling with Innofactor's electronic claims management system

Improved claims handling with an electronic claims management system

The Insurance Centre, a consortium of four insurance pools, needed to improve its inefficient manual claims handling process. To speed up and secure this process, they partnered with vendor Innofactor to implement an electronic claims management system.

Innofactor delivered a digital solution that included an extranet for specialist doctors, which streamlined the review process for injury assessments. This eliminated manual work and physical archives, significantly improving information security and shortening processing times. The project was implemented successfully according to plan, meeting its scheduled goals.

Insurance Centre