Case Study: Whispers Ranch achieves streamlined online bookings and guest management with Innkeeper's Advantage

Whispers Ranch - Customer Case Study

Whispers Ranch, a five‑room ranch‑style bed & breakfast in Arizona wine country, needed a modern online presence and easier ways to take and manage reservations while reaching guests on mobile and social channels. Innkeeper's Advantage worked with the inn to address these needs using services including Custom Website Design, Website Content Management, an Online Reservation System, Mobile Booking Website, Facebook Booking Application, Integrated Guest Management and Private Precision Analytics.

Innkeeper's Advantage implemented a unified solution—redesigning Whispers Ranch’s site, adding mobile and Facebook booking, integrating guest management and an online gift shop, and providing analytics to guide marketing. The result was streamlined reservation processing, measurable increases in direct bookings and conversion, reduced reliance on third parties, and improved guest experience driven by data from Innkeeper's Advantage.

Whispers Ranch