Case Study: Steamboat Castle increases direct bookings and streamlines guest management with Innkeeper's Advantage

Steamboat Castle - Customer Case Study

Steamboat Castle, a newly remodeled five‑room inn in the Finger Lakes, needed a complete online presence and booking solution to showcase rooms, enable mobile and social bookings, and better manage guests. Innkeeper's Advantage provided a suite of services including Custom Website Design, Website Content Management, a Mobile Booking Website, Online Reservation System, Facebook Booking Application, Integrated Guest Management, Private Precision Analytics, and Branded Social Media.

Innkeeper's Advantage implemented a custom, mobile‑friendly website with integrated reservations, a Facebook booking app, and guest management tools, tied to Private Precision Analytics for performance tracking. The combined solution streamlined reservations and guest operations, increased mobile and social bookings, and delivered measurable improvements in booking efficiency and online visibility as tracked through Innkeeper's Advantage’s analytics.

Steamboat Castle