Case Study: Paddlers Lane achieves streamlined online bookings and guest management with Innkeeper's Advantage

Paddlers Lane - Customer Case Study

Paddlers Lane, a highly rated Bed & Breakfast and vacation rental in the Laurel Highlands, needed a stronger online presence and more efficient booking and guest-management tools to capture mobile traffic and increase direct reservations. They worked with Innkeeper's Advantage to address website, reservation, and guest-experience challenges.

Innkeeper's Advantage delivered a custom website with mobile booking, an online reservation system, integrated guest management, website content management, an online gift shop, and Private Precision Analytics. The solution streamlined operations, improved the mobile booking experience, and enabled data-driven marketing and guest services—resulting in measurable improvements in booking conversion, direct revenue, and guest management efficiency for Paddlers Lane.

Paddlers Lane