Case Study: Inn of New Berlin achieves increased direct bookings and streamlined guest management with Innkeeper's Advantage

Inn of New Berlin - Customer Case Study

Inn of New Berlin, a five‑room bed & breakfast in New Berlin, PA, needed to modernize its online presence, streamline reservations and guest management, and better track booking performance. They partnered with Innkeeper's Advantage to deploy website content management, custom website design, a mobile booking website, an online reservation system, a Facebook booking application, integrated guest management, and Private Precision Analytics.

Innkeeper's Advantage implemented a responsive custom website with mobile booking, integrated reservations and guest-management tools, a Facebook booking app, and Private Precision Analytics to centralize data. The solution made bookings accessible across devices, simplified front‑desk operations, and provided actionable performance metrics—resulting in faster reservation processing, improved booking accessibility and conversion tracking, and reduced administrative overhead for Inn of New Berlin.

Inn of New Berlin