Case Study: Crossed Racquets Inn increases online bookings and streamlines guest management with Innkeeper's Advantage

Crossed Racquets Inn - Customer Case Study

Crossed Racquets Inn at Twin Gates, a newly opened bed & breakfast in Millwood, VA, needed to establish an elegant online presence and a reliable reservations workflow to attract weekend getaways and outdoor/tennis guests. Innkeeper's Advantage was engaged to provide a full suite of services, including custom website and logo design, website content management, an online reservation system, mobile booking site, Facebook booking application, integrated guest management, and Private Precision Analytics.

Innkeeper's Advantage implemented a mobile-friendly custom website with integrated online and Facebook booking, connected guest management, and analytics-driven reporting. The solution streamlined reservation processing, improved web and social booking conversion, and delivered measurable improvements in direct bookings and operational efficiency tracked through Innkeeper's Advantage's Private Precision Analytics.

Crossed Racquets Inn