Case Study: Chestnut Manor Bed & Breakfast achieves streamlined online bookings and guest management with Innkeeper's Advantage

A Innkeeper's Advantage Case Study

Preview of the Chestnut Manor Bed & Breakfast Case Study

Chestnut Manor Bed & Breakfast - Customer Case Study

Chestnut Manor Bed & Breakfast, a 5,000+ sq. ft. Victorian inn in Lewistown, PA offering five guest rooms and event hosting, needed a modern online presence, streamlined reservation workflow, mobile and social booking, and better guest management. They partnered with Innkeeper's Advantage to address website, booking, branding and analytics gaps.

Innkeeper's Advantage implemented a custom website and logo, Website Content Management, Mobile Booking Website, Online Reservation System, Facebook Booking Application, Integrated Guest Management, Online Gift Shop and Private Precision Analytics. The result: Chestnut Manor gained a mobile-friendly, social-enabled booking flow, centralized guest management and actionable analytics—streamlining operations and enabling direct online reservations and gift sales through their site.


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