Innkeeper's Advantage
61 Case Studies
Case Study: B.F. Hiestand House achieves increased online bookings and streamlined guest management with Innkeeper's Advantage
A Innkeeper's Advantage Case Study
B.F. Hiestand House - Customer Case Study
B.F. Hiestand House, a historic bed & breakfast in Lancaster County serving visitors to Gettysburg, Hershey and Pennsylvania Dutch Country, needed a modern, mobile-friendly online presence and an integrated reservations workflow to attract road-trippers and manage guest bookings. They engaged Innkeeper's Advantage to overhaul their digital storefront and booking capabilities.
Innkeeper's Advantage implemented a custom website and logo, mobile booking site, online reservation system, online gift shop, Facebook booking application, integrated guest management and Private Precision Analytics. The solution streamlined operations and guest communications, improved mobile and social booking conversion, and produced measurable increases in direct online reservations and marketing insights as tracked by Innkeeper's Advantage analytics.
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