Case Study: Barnard House boosts online bookings and streamlines guest management with Innkeeper's Advantage

Barnard House - Customer Case Study

Barnard House, a historic bed and breakfast in Emlenton, PA lovingly restored by new owners Paul and Cathy Kenzel, needed a modern online presence and tools to manage bookings, guests and retail sales. Innkeeper's Advantage stepped in to provide a full suite of services including Custom Website Design and Website Content Management, an Online Reservation System, Integrated Guest Management, an Online Gift Shop, and Private Precision Analytics.

Innkeeper's Advantage launched thebarnardhouse.com and integrated the reservation engine, guest-management tools, e‑commerce and analytics into a single platform. The implementation streamlined operations, simplified the guest booking experience, and gave the owners actionable insights — measurable improvements in direct bookings and operational efficiency tracked through Innkeeper's Advantage’s Private Precision Analytics.

Barnard House