Case Study: Tronrud Engineering boosts service and machine performance with innius

Tronrud Engineering - Customer Case Study

Tronrud Engineering, a Norwegian machine builder, faced the challenge of shifting market demands where customers expected ongoing service and maintenance support, not just the delivery of machinery. They needed to adapt their business model to provide these new services and maintain their competitive edge. This led them to partner with innius and adopt its IIoT platform.

By implementing the innius solution, Tronrud Engineering gained remote, real-time access to machine performance data. This allowed their engineers to identify issues earlier and move to a predictive maintenance strategy, ensuring service visits were more efficient. The innius platform also fostered closer customer cooperation through its in-app chat. As a result, Tronrud solidified a new revenue stream from parts and services and enhanced customer satisfaction with their abilities as a full-service provider.

Tronrud Engineering

Erik Hjertaas

Head of Packaging Technology