Case Study: Kutxabank strengthens intelligence and surveillance across 16+ departments with INNGUMA

Kutxabank - Customer Case Study

Kutxabank partnered with INNGUMA to strengthen its digital transformation efforts by making intelligence and surveillance more structured across the organization. As the bank expanded its need to monitor external sources and support target studies, it sought a way to build new internal capabilities and better organize this work.

INNGUMA implemented its intelligence and surveillance solution, helping Kutxabank extend this capability to more than 16 departments over six years. The result was a broader, more coordinated surveillance function across the group, with measurable impact in organizational reach and capability development.

Kutxabank

Iker Arteagabeitia

Financial Director