Case Study: Paradrome Properties achieves 83% online rent payment adoption with Innago

Paradrome Properties boosts online rent payments to 83% with Innago

Paradrome Properties, a family-run residential property management company in Cincinnati, faced significant challenges with its traditional, paper-based operations. Managing over 450 units, property manager Melissa Fox found it overwhelming to track rent payments and records manually. Seeking a more efficient system, the customer turned to the property management software from Innago after a previous platform proved too cumbersome and time-consuming.

By implementing Innago's solution, Paradrome Properties achieved an 83% adoption rate for online rent payments among its tenants. This shift provided immense time savings by automating reminders, late fees, and the direct deposit of funds. The ease of use for both manager and tenants, coupled with Innago's responsive customer support, transformed operations. The vendor's tools gave Melissa Fox invaluable time back to focus on other aspects of the business, moving from a clunky, inefficient process to a modern and streamlined system.

Paradrome Properties