Case Study: Auburn Hospitality cuts hotel procurement cycles and saves on every order with Inn-Flow Procurement

Auburn Hospitality cuts monthly procurement cycles from 3 days to 1 with Inn-Flow

Auburn Hospitality, a multi-brand hotel group operating 14 properties, faced fragmented procurement. Their challenge was vendor-by-vendor ordering, which consumed up to three days monthly, prevented easy price comparison, and led to missed savings. Procurement Manager Beth Criswell managed this complex process from the company's Alabama headquarters.

They implemented Inn-Flow Procurement, which connected all major suppliers into a single interface. This solution automated GPO pricing and enabled cross-vendor comparisons. With Inn-Flow, Auburn cut monthly ordering from three days to one, saved over $200 per order, and reduced a previously all-day breakfast ordering process to just a few hours.

Auburn Hospitality