Case Study: Bechtle-Comsoft GmbH achieves real-time resource visibility and over 90% faster project invoicing with InLoox

Reduced workload thanks to project monitoring

Bechtle-Comsoft GmbH, a Microsoft‑focused software asset management (SAM) consultancy and subsidiary of Bechtle AG, was managing 70–80 concurrent SAM projects and struggled with lack of transparency around consultant workloads, document exchange and time tracking. To avoid bottlenecks and excessive manual effort—especially for invoicing—the company looked for a solution that would integrate seamlessly into their consultants' toolset, ideally into Microsoft Outlook, and chose the InLoox project management solution (including the InLoox now! cloud version).

InLoox was deployed and rolled out to the SAM team within three months, providing Outlook integration, real‑time workload displays, centralized document filing, time recording and on‑demand reporting. The result: clearer resource planning, faster reallocation of staff, reduced employee overload and streamlined contract management—and measurable efficiency gains, with project billing time cut from 4–5 hours to about 20 minutes thanks to InLoox.

Bechtle-Comsoft GmbH

Stefan Arets

Head of SAM