Case Study: Urban Rest achieves 36% booking growth with Inlight

Urban Rest grows booking enquiries 36% with Inlight

Inlight partnered with Urban Rest, a provider of flexible serviced accommodation with over 400 properties worldwide. The customer faced a challenge as their rapid growth had placed pressure on their existing digital systems; their booking process, brand presence, and platform integrations were not equipped to handle increasing demand or to keep them competitive.

The solution from Inlight was a scalable, user-focused digital platform. It featured a streamlined booking experience and unified key systems like Guesty, Salesforce, and Verify. This new platform achieved a 36% increase in booking enquiries and a 34% rise in user engagement, while also improving internal team workflows and strengthening Urban Rest's brand presence.

Urban Rest