Case Study: Linfox achieves real-time supply chain visibility with Inlight’s B2B portal

Linfox launches a B2B portal in 14 weeks with Inlight

Linfox, a major logistics company, faced the challenge of serving a diverse range of B2B customers with vastly different digital capabilities. They needed a single, easy-to-use portal that could provide supply chain visibility for everyone, from those with complex systems to those with none at all, and support their future Digital Freight Network. Inlight partnered with them to design and build a scalable self-service portal solution.

Inlight delivered an MVP portal in just 14 weeks, featuring a unified customer experience, a decoupled architecture for future growth, and enhanced real-time tracking and case management tools. The solution streamlined Linfox's onboarding and support processes, cutting costs and boosting customer conversions and retention through an improved experience. Inlight provided the foundation for Linfox's ongoing digital transformation.

Linfox