Case Study: AHM reduces portal updates from days to minutes with Inlight

AHM cuts portal updates from days to minutes with Inlight

The customer, ahm, faced a challenge with an outdated member portal that relied on multiple vendors. This made improvements costly and slow to deliver, which negatively affected new customer conversion and limited the overall member experience. The vendor, Inlight, partnered with ahm to modernize their health cover through a new unified platform.

Inlight delivered a future-proof platform using an API-driven architecture with a React and Node.js tech stack. The solution empowered ahm's internal teams to release updates independently, reducing content update times from days to under 10 minutes. This resulted in an improved speed to market for new products and a smoother, more engaging experience for members.

AHM